Frequently Asked Questions
Everything you need to know about bringing Canopy into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. Large furniture pieces are delivered via our white-glove service and typically arrive within 2-3 weeks depending on your location.
Do you offer a warranty on your home goods?
Yes, all Canopy furniture comes with a limited 1-year warranty covering manufacturing defects in materials and workmanship.
What is your return policy for home decor?
We accept returns on most items within 30 days of delivery. Items must be in their original packaging and unassembled to be eligible for a full refund.
Are your wood products sustainably sourced?
Sustainability is at our core. All Canopy wood products are FSC-certified, ensuring they come from responsibly managed forests that provide environmental, social, and economic benefits.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture are perfect for your space.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger purchases.