Returns & Exchanges

At Canopy, we want you to love your home; if you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Drop Off Package

  Hand off your return at any authorized carrier location, ensuring all original tags and protective inserts are included.

• 4.
  Receive Your Refund

  After our warehouse inspects the quality of the returned goods, your refund will be processed to your original payment method within 5-7 business days.